PO Box 162843 ● Altamonte Springs, Florida 32716 ● candoor @ gmail.com
Objective
My goal is to become a respected and valued member of your team of professionals that provide and insure safe, quality, useful services to the community.
Summary
I have 12 year of experience in quality oversight and enforcing compliance in a behavioral hospital and 1 year of clinical experience in a triage inpatient setting. I have a thorough knowledge of Joint Commission, AHCA, FL Statutes, DCF, APD, and other regulatory laws and guidelines. I bring the following to any task I undertake. The ability to:
Create solutions where others might only see problems.
Convey the importance of an acute attention to detail in delivering quality services
Communicate essential information immediately, clearly, and concisely
Provide Consumer, Compliance, Risk, Utilization, and Data Management.
Multi-task smoothly in high-pressure situations via effective organization.
Motivate others toward goals with positive guidance and disciplined enthusiasm
Work independently and with teams to meet organizational goals
Actively listen to demonstrate understanding and provide satisfaction.
Skills and Accomplishments
Program Development and Optimization
I developed and managed the Quality, Compliance, and Risk Management program for a 112 bed psychiatric hospital for 5 years and a 24 bed residential facility for 7 years.
Improve Satisfaction and Compliance
Continuous quality monitoring and achieving buy-in from all staff by conveying the importance of compliance facilitated implementation of improvements at state, private, and non-profit organizations. Results were a reduction of incidents, complaints, and legal issues with increased consumer satisfaction and excellent regulatory survey results.
Successful SIPP PIP
Developed and implemented initial Performance Improvement Plans for AHCA (SIPP) in Tallahassee. It was the only plan to meet all requirements on first draft.
Professional Experience
Quest, Inc Orlando, Florida
ICF Administrator – 2 years
24/7 management of all operations for a three home 24-bed ICF where people with profound intellectual, physical, and medical disabilities received care and education. During my tenure, we reduced costs, improved care, reduced hospitalizations, surpassed expectations in regulatory surveys, forged mutually beneficial community relationships, and most importantly provided optimal care for individuals and families facing disability and medical challenges.
Universal Health, UBC
Orlando, Florida
Director, Risk Management and Performance Improvement – 5 years
Full responsibility for corporate and regulatory compliance, quality, and risk management for a 112 bed psychiatric hospital. Monitoring and improving all departments including admissions, case management, investigations, utilization review, and insurance verification. Developed and coordinated Emergency Management Planning.
University Behavioral, LLC
Orlando, Florida
MHT, Clinical Data Specialist – 6 years
Returned to direct involvement in treatment for and liaison with consumers as well as data entry for state compliance and analysis for Risk Management and Quality reports.
Candor Communications
NY, Toronto, Orlando
Owner - Developed and distributed target-market publications and social networks.
State of New York
New York, New York
ICF Program Manager, QMRP(QIDP)
Responsible for all operations in a multi-unit residential facility to insure all customers were provided with complete services at the highest standards around the clock.
US Army
Texas and California
Emergency Medical Technician (Civilian EMS/LPN Equivalent), Specialty Driver
Provide patient triage and emergency room care in a 600-bed hospital. Security driving.
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Education
1984— 1987
CUNY-Brooklyn College
Brooklyn, New York
BS Psychology, Summa Cum Laude, 1987
1980— 1989
Cornell University Ext.
Brooklyn, New York
Continuing Education in Management, Risk/Quality/UR, HR, Customer Service
Certifications
2007— Present
AHCA
Tallahassee, Florida
Licensed Health Care Risk Manager (Florida AHCA) #5504044
Professional and Community Memberships
Central Florida Computer Society, Vice President, 2001
PsychSafe, Patient Safety Organization, 2009-2012
Florida Life Safety Healthcare Association, 2013-2016
Personal Interests
Softball – Manage and/or pitch for several local teams.
Music, writing, running, community activities, board games, cooking/dining, visual arts
References - available upon request
Wednesday, November 25, 2015
Resume for 2015
Friday, November 13, 2015
the power of facebook?
Can Facebook have a meaningful affect on physical life? Can Facebook find me a job? Can Facebook find me a life partner? This could be a test, an experiment, a challenge - or it could be a meaningless exercise in writing to see my thoughts in words to pass some time.
I am looking for a job at the moment. I’d prefer to start early next year, but I am not fool enough to pass up the right opportunity if it appeared today. So I asked myself - if I post these words asking for your help in finding the right job for me, what will happen?
Will you help me find an income producing activity?
Or will I find a lot of emails and phone calls from companies offering commission sales jobs or companies simply trying to sell me something. I am not interested in either. Nor am I interested in spending money on furthering my education. I love learning, but if I had money to get another degree, I wouldn’t need a job at the moment.
So I wonder what can you do for me? What can posting this on Facebook do for me?
I will leave these words here and we shall see.
I do not have a partner in this life at the moment. Would telling you, here on Facebook, that I want a life partner help me find one? Is it that simple?
Let’s focus on finding income first. :)
we shall see if networking on facebook is as powerful as some claim...
Monday, November 9, 2015
roommates
So I kinda sorta had to come to terms with most likely having to search for a new roommate come the spring of next year because jackson is in love and it seems to be working out well and it is time for my little girl to leave the nest (hey, it's easier if i take the parent role emotionally especially since i have financially and physically all along)... so i went to roommate sites that have worked for me in the past and put these words out there...
This is what I give and want: Honesty is essential. Caring, understanding, an open mind and the ability to share comfortably is vital. Clean, reliable, respectful, considerate, sensitive, intelligent, financially stable, and fun is necessary. I detest the smell of tobacco. If the price is right and the place is clean and safe, we can be strangers passing in the night. Preferably, we can be friends. We don't have to be best friends or hang out all the time, but a potential best friend would be an ideal living situation. I am honest, sensitive, kind, and enjoy helping, caring, and sharing. I want my private time for writing and reading, but I enjoy sharing movies, TV, meals, activities, and chores (I don't love chores, but they are more fun when shared). I have friends who play cards/board games and you are welcome. We do not need to use our place unless you want to. I play softball a few nights a week and on weekends. I've been living with my best friend for 7+ years. I am looking to start sharing space around mid-April 2016 when my best friend moves in with her girlfriend. I have a place I could share in Altamonte but I am open to sharing another place. Let's talk and meet and see how well we get along.
all that but i leave out the most important information that anyone who really is interested will find here because the link to here will be in communications before we sign any lease and that all important information is... everything i've ever written in all of my writings online and off, but be it in reality nobody will every rad it all (at least not before the spring of next year... hear me laughing yet?), i'll summarize... i am impossible to live with unless you are a saint like jackson or a very few others...
even worse, i am so selective that i will probably continue looking even after the lease is signed so anyone signing with me should be prepared to be looking again as the lease ends and possible sharing a place with a couple if i find someone who can share a room and not just an apartment with me... i do make things challenging, don't i?... well, i am what i am... and you'll just have to ask if you don't understand... and as much as i give, i am worth the inquiry...
gotta protect myself, after all :)
Saturday, November 7, 2015
match
A nurturer with an honest open heart and a free and open mind is looking for a best friend to share life. We are intelligent and creative with active bodies, young spirits, and ancient wisdom. We are comfortable anywhere there is no harm. We are supportive, loyal, and committed to being there for each other. We are patient, flexible, and understanding that anything is possible. We seek a best friend and equal partner who accepts we each excel in some areas, but seek overall balance within and between us. We believe in the magic of unconditional love and trust and honesty and live in a rational bliss that is only enhanced when we are together. We are the dream that comes true when we share.
somehow i did not express doubt that i would find that person there, which may be a sign... or a laugh... or both :)
Tuesday, March 10, 2015
really-know-me friends
Friday, January 9, 2015
for the old folk at home
or on the road or anywhere, for that matter... not that i am ageist, but most people do not live at my energy level and the older people get, the lower their energy level gets... i know, cuz my energy level is lower than it used to be, yet i still bounce around a lot more for longer periods than most people... i just do it in different spurts and intensity levels than i used to... the brain rests a bit more, yet still wants to stay awake and play (which includes much of the work i do) most of the time... energy levels are a big part of what we call chemistry in relationships and interactions... i've yet to find another person on mine in this life... all that to introduce yet another personals site profile, this one on ourtime, a site for the older crowd... it's in three sections...
a little about me…
A few words will likely mislead you, weeks of endless conversation will scratch the surface of who we are. Be realistic, the odds are astronomical that we are perfect for each other. Let's see if we are compatible friends before we start dreaming of more. My time is very limited these days due to professional obligations, so your patience may be tested. I mean no offense and ask for nothing more than I give. No pretenses, no false hopes, just honesty, openness and as much optimism as conscious awareness and experience will allow. My intent in life is to share caring, give all I can give because I enjoy giving, do no harm, and learn all I can. I do my best to accomplish my intentions and repair any damage I do along the way (perfection is an illusion, after all). I think humanity is fear-driven. I strive to be love-driven. Most of the time I succeed. All I ask is for what I offer, especially honesty.
about the one i’m looking for…
Honesty is your highest ideal and you strive to actualize it as harmlessly and with as much kindness as possible You are relaxed, comfortable in your own skin, physically fit (play softball, tennis, and other sports is a plus, run 5K or more is a must), and have more positive energy (not nervous/anxiety energy) than most people half your age. Your mind thrives on learning, exploring new ideas (from numbers and spreadsheets to word play to arts and sciences to yourself and other, life, the universe, and everything - especially the unknown). Your fears intrigue you and compel you to explore and overcome them. This world simultaneously amazes and saddens you, especially people and the human experience. You don't fit in anywhere and seldom does anyone notice because you adapt well and know how to please others when you want to. Your ego amuses you, you enjoy teasing it because you enjoy being real. You think rationally with your whole being and do not ignore your heart. You avoid delusional thinking and people who depend on blind faith, drugs, or conformity. You understand personal responsibility and do not pretend someone else made you who you are. You know peace inside and want to share unconditional honest love and trust.
i’d just like to add…
I love to write and communicate through the written word. Music is a favorite energy and songs are markers, milestones, and inspirations throughout this life. I find humor anywhere in any experience, even when it is not supposed to be there according to current custom. Life is temporary and though it is the most serious experience I know at the moment, I am aware of a bigger picture and am as ready to let it go as I am to experience it to it's fullest. We are all stardust. In my mind I explores infinite possibilities and no one chooses to keep up with me, so far. I also enjoy playing spades and other card or board games when I have time. I love playing with numbers and words. This could turn into a list a thousand lines long, but time and the character count limits us here, so for now, hello. I wish you peace, love, happiness, and as much knowledge and awareness as you can handle :)
yeah, so anyway, you can find my first message to a stranger on that sight (with explanatory notes) here if you just must satisfy your curiosity and explore deeper into my psyche (or simply can't get enough of my babbling)... thanks for that, feel free to let me know :)